Shipping Policy – Carvanos

Carvanos is committed to providing all customers with fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure the best shopping experience possible.

Order Processing

After placing an order, you will receive a confirmation email. Carvanos processes and ships orders within 1–2 business days (Monday to Friday). Once shipped, you will receive an email with shipping confirmation and a tracking number so you can follow your package until delivery.

Transit Time

Once your order has been dispatched, please allow 1–2 business days (Monday to Friday) for the shipment to be picked up and processed by the carrier.

Delivery Time

Once dispatched, orders typically arrive within 5–10 working days (Monday to Friday). Delivery times may vary due to factors such as weather conditions, peak seasons, and customs procedures. Orders are not shipped or delivered on weekends or public holidays.

Free Shipping

Carvanos proudly offers free shipping on all orders. Regardless of the order value or location, you will receive free shipping. This is part of our commitment to making your shopping experience as smooth and enjoyable as possible.

Shipping Method

All orders placed with Carvanos are shipped directly from our warehouse. This approach allows us to streamline the order fulfillment process and ensure that our customers receive their products as quickly as possible.

Order Tracking

Carvanos provides a tracking number for all shipped orders. You will receive this number via email once your order is dispatched. This number allows you to track your shipment on the courier's website. You can also track your order at any time here: https://carvanos.com/pages/track-your-order

Restrictions and Exceptions

Although we strive to meet the estimated delivery times, certain factors beyond our control may cause delays. Carvanos is not responsible for delays resulting from customs procedures, weather disruptions, or other unforeseen circumstances. We appreciate your understanding and patience in these situations.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Store name: Carvanos
Company name: Intero Trading
KvK number: 42038704
VAT number: NL005447765B02
Company address: Willemsparkweg 23, 1071 GP Amsterdam, Netherlands
Email: info@carvanos.com

Customer Service Hours
Monday to Friday: 9am – 6pm
Saturday and Sunday: 10am – 5pm

We aim to respond to all inquiries within 24 hours.

For further assistance, visit our Contact page: https://carvanos.com/pages/contact