At Carvanos, we are committed to making your shopping experience as smooth and secure as possible. This Payment Policy outlines the payment methods we accept and how your transactions are processed.

Accepted Payment Methods

Carvanos accepts the following payment methods:

• Visa
• Mastercard
• Maestro
• American Express
• Google Pay
• Apple Pay

Prices on our website are displayed in USD ($), EUR (€), CAD ($),EUR(€),CAD(), or GBP (£), depending on your location and shipping destination.

Secure Transactions

All transactions on carvanos.com are processed through a secure and encrypted payment platform. Your payment information is never stored on our servers. All transactions are protected by SSL encryption to ensure your personal and financial data remains safe at all times.

Payment Processing

Payment is collected at the time of purchase. Once your payment is confirmed, you will receive an order confirmation email. If your payment cannot be processed, you will be notified and asked to provide an alternative payment method.

Failed Payments

If your payment is declined, please check the following:

• Ensure your card details are entered correctly
• Confirm your card has sufficient funds
• Contact your bank to ensure there are no restrictions on your card
• Try an alternative payment method

If you continue to experience issues, please contact our customer service team.

Refunds

Approved refunds are processed to the original payment method used at checkout. Please allow up to 14 days for the refund to appear in your account, depending on your bank or payment provider.

Contact Us

If you have any questions regarding payments, please contact us:

Store name: Carvanos
Company name: Intero Trading
KvK number: 42038704
VAT number: NL005447765B02
Company address: Willemsparkweg 23, 1071 GP Amsterdam, Netherlands
Email: info@carvanos.com

Customer Service Hours
Monday to Friday: 9am – 6pm
Saturday and Sunday: 10am – 5pm

We aim to respond to all inquiries within 24 hours.

For further assistance, visit our Contact page: https://carvanos.com/pages/contact